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At Wick & Vine, we respect your privacy, and we are committed to safeguard information you have entrusted to us. We place a high value in upholding high standards when it comes to protecting the privacy of our community members. Your preferences as to use of your information are our priority; we take seriously the protection and proper use of your personal information.
Wick & Vine has created this privacy policy (the “Privacy Policy”) in order to demonstrate our commitment to being transparent in how we collect and use the information we collect. This Privacy Policy discloses our information collection policies and practices for the website located at www.shopwickandvine.com (the “Website”). This Website is owned and operated by Wick & Vine. (hereinafter referred to as “Wick & Vine,” or “we” or “us”). This Privacy Policy applies only to Wick & Vine's online information-gathering and sharing practices occurring on the Website, and does not apply to any of our practices conducted offline. By visiting this Website, you are accepting the practices and policies described in this Privacy Policy, and you are further indicating that you agree to be bound by the terms of this Privacy Policy. If you do not agree to the terms of this Privacy Policy you should not visit this Website or use any of the “links” on this Website. We may update this Privacy Policy from time to time, so please check this Privacy Policy periodically for changes. The date this Privacy Policy was last updated is stated at both the beginning and the end of this document.
SUMMARY
The notifications provided by this Privacy Policy include:
PERSONAL INFORMATION YOU PROVIDE AND HOW IT'S USED
You may freely visit our Websites anonymously and without being required to provide us with any personal information. However, certain requests and features do require that you provide us with some personally identifying information as more particularly described below. Personal information is data that can be used to identify or contact you. We only collect the personal information you willingly provide to use. Please do not send confidential information to us directly through this Website, or by email to any of the contact email addresses listed on this Website.
Wick & Vine. may collect personal information from you, including, but not limited to, your name, email address, postal address, phone number, or credit card number when you visit our Website, place an order with us, save your information with us online, contact us with a question or concern, or participate in a contest, promotion, or survey. We also maintain a record of the purchases you make online or by phone. We do not store or share credit card information. Please note that we work with third parties to host and administer the shop, and to process your payment transactions, and any information you share may also be shared with such third parties. We may also collect information you provide about others, such as when you purchase products to be shipped to someone else. We will use this information to fulfill your requests and will not send marketing communications to those individuals unless they separately opt in to receive communications from us. We may disclose information when you tell us to do so, to identify or contact you, to protect your rights or the rights of The Little Market or as otherwise required or permitted by law.
To serve you better, we may combine information you give us online, in our stores or through direct mailers. We may also combine that information with publicly available information and information we receive from or cross-reference with our “Select Partners” and others, including providers of third-party cookie and other third-party browsing and use data. We use that combined information to enhance and personalize the shopping experience of you and others with us, and to recognize our customers so that we can communicate with you directly about our products and events that may be of interest to you, and for other promotional purposes.
Non-Personal Information We Collect By Automated Means and How We Use It:
We also collect certain non-personal information (data in a form that does not support direct association with any specific person or individual) by automated means when you visit the Websites. Much of this information is collected through the use of third-party tracking services, which includes Google Analytics. The information collected may include usage information, such as the numbers and frequency of users to the Websites, websites visitors come from and go to and from our Website, pages visited, web browsing histories, online purchases and searches, demographic segmentation, social networking activities and similar data. When gathered, this data, if used, is used in the aggregate, and not in a manner that is intended to identify you personally. This type of aggregate information may be shared with third parties at any time. In addition to the third-party tracking services mentioned above, we also collect this information through various other means, including "cookies” and IP addresses, as further explained below.
Login Information - As further detailed below, we collect information about your use of our websites, such as the type of browser you use, access times, pages viewed, your IP address and the referring link through which you accessed our Website.
IP Addresses - When you visit and interact with the Websites, we or third parties with whom we have contracted to provide services for us may collect Internet Protocol addresses (each an "IP Address"), as well as browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and page navigation. An IP Address is a unique identifier number that certain electronic devices use to identify and to communicate with each other on the Internet; your Internet Service Provider automatically assigns an IP Address to the computer that you are using. We gather this information to track Websites visitor movement in the aggregate, and to gather broad demographic information for aggregate use. Our goal in gathering this information is to learn how our customers and the public are using our Websites. We may use this information to enhance our Websites or for other lawful purposes.
Cookies - A cookie is a piece of information that a web server may place on your computer when you visit a Websites. Cookies are commonly used by websites to improve the user experience. Many cookies last only through a single Websites session, or visit. Others may have an expiration date, or may remain on your computer until you delete them. We may use "session cookies" in order to enhance the user experience and for other web-related purposes. These session cookies are not linked to personally identifiable information. We may also use cookies for other purposes, including to maintain continuity during a user session, to gather data about the usage of our Websites for research and other purposes, or to store a user name or related login credentials so that you do not have to provide this information every time you return to our Websites. Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. Please note, however, that without cookies you may not be able to take full advantage of all the features on our Websites.
Transaction Information - When you purchase or return a product, we collect information about the transaction, such as product details and the date and location of the purchase/return.
Web Beacons – Our Websites may contain "web beacons" (also known as Internet tags, pixel tags and clear GIFs). These web beacons allow third parties to obtain information such as the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, the type of browser used to view the page, and the information in cookies set by the third party. Web beacons also may be used to track whether you have opened an HTML email. When the email is opened, a part of the code that makes up the HTML page calls a web server to load the web beacon that then generates a record showing that the email has been viewed. Web beacons may also recognize when the email was opened, how many times it was forwarded and which URLs (links within the email) were clicked.
Do Not Track - Every time your computer sends or receives information over the Web, the request begins with some short pieces of information called “headers.” These headers include information like what browser you are using, what language your computer is set to, and other details. The Do Not Track technology provides individual users with the ability to include a simple, machine-readable header indicating that they don't want to be tracked, and sends a signal to Websites' visited requesting that the website disable either its tracking or cross-site user tracking of an individual user. Currently, various browsers – including Internet Explorer, Google Chrome, Firefox and Safari – offer a “do not track” option. Presently, there is no consensus on how Do Not Track should be interpreted, and no common or accepted industry standard for implementing. Consequently, please note that the Wick & Vine. website does not currently respond to browsers Do Not Track signals, and as such your activities will be tracked, regardless of whether you have opted to enable the Do Not Track option offered by your browser.
How We May Use Your Information:
At Wick & Vine. we use the information which we gather from you to provide and improve our services, and to communicate with you, including, but not limited to:
How We May Share Your Information:
From time to time we might establish a business relationship with other persons or entities whom we believe trustworthy and whom we have asked to confirm that their privacy policies are consistent with ours. These are known as our “Select Partners.” In such cases we might exchange, share and/or cross-reference information, including contact information about you that will enable such persons or entities to contact you regarding products and services that may be of interest to you.
We may share information about you as follows:
CHILDREN’S PRIVACY/NOTE TO PARENTS
The Website does not intentionally or knowingly collect, use, or disclose personally identifiable information about visitors to our Website that are less than 13 years of age. If a child under the age of 13 submits information to us through any part of the Website and Wick & Vine. becomes aware that the user submitting the information is under the age of 13, the information provided will be deleted as soon as it is discovered and not used for any purpose. If you are the parent or guardian of a child under 13 years of age and believe that they have disclosed personally identifiable information to us, please contact us at the address below and be sure to include in your message the same user name and password and/or email address that you believe your child submitted, if applicable: lia@shopwickandvine.com
THIRD PARTY WEBSITES/LINKS
We may also provide links to a variety of third-party social media sites and/or websites – such as Facebook, Twitter, YouTube and Instagram - as a service to you, and in order to provide you i) additional information and/or content related Wick & Vine or ii) additional venues in which you can learn about and discuss the activities of Wick & Vine. Please note that we have no affiliation with any of these other parties and/or websites, and cannot control and are not responsible for the information collection, use, and disclosure practices of such third parties; we encourage you to review and understand their privacy practices and policies, if any, before using providing any personally identifying information to them. We are not responsible for the content or information of these websites, or any other use of the linked website.
HOW WE ATTEMPT TO SAFEGUARD YOUR INFORMATION
We maintain and request that any third-party partners who may store information on our behalf to maintain administrative, technical and physical safeguards for the Website designed to protect your personal information against theft, loss, misuse or unauthorized access, disclosure, alteration or destruction of the personal information that we collect from you. However, no website, application or transmission can guarantee security. Thus, while we have established and maintain what we believe to be reasonable procedures to protect the confidentiality, security, and integrity of personally identifying information obtained through the Website and we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us. When you link to one of the social media venues provided on the Website, the personal information you share is visible to other users and can be read, collected, or used by them. You are responsible for the personal information you choose to submit in these instances, and understand, acknowledge, and agree that you transmit certain personal information over this Website at your own risk.
USE OF THE WEBSITES FROM OUTSIDE THE UNITED STATES
We do not represent or warrant that the Website, or any part thereof, is appropriate or available for use in any particular geographic location. If you choose to access our Website, you do so on your own initiative and at your own risk, and are responsible for complying with all local laws, rules, and regulations applicable in your jurisdiction. Please note that the Website is hosted in the United States and is governed by United States law. If you are visiting the Website from outside the United States, please be aware that your information will be transferred to, stored and processed in the United States where our servers are located and our central database is operated. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country. By using the Website, you consent to your information being transferred to our facilities and to the facilities of those third parties with whom we share it as described in this Privacy Policy.
CHANGES TO OUR PRIVACY POLICY
Wick & Vine. reviews this Privacy Policy periodically to make sure it complies with applicable law and conforms to changes in our business. We may update or change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the bottom of this Privacy Policy. In some cases, we may provide you with additional notice (such as adding a statement to the homepages of our websites or sending you an email notification). We encourage you to review the Privacy Policy whenever you interact with us to stay informed about our information practices and the ways you can help protect your privacy. By continuing to use the Website after those changes become effective, you agree to be bound by and understand that the information we have collected shall be subject to - the terms of the revised Privacy Policy.
Opt-Out
We want to communicate with you only if you want to hear from us. If you prefer not to receive direct marketing from us or from our Select Partners, or if you would like to opt out of our rental or exchange of your information with other marketers, please let us know. Please send us an email at lial@shopwickandvine.com Please be sure to include your full name, email address, mailing address, and specifically what information you do not want to receive. If you would like to update or correct your email address, mailing address or other contact information with us please contact us the same way.
Please note that any requests to remove or update your contact information may take up to five days for your email request and 6–8 weeks to process your postal mail request.
Terms
If you have any questions or concerns regarding how Wick & Vine. manages, accesses or uses your personal information, please e-mail us at lia@shopwickandvine.com
How To Contact Us
Wick & Vine. (the Data Controller) is the owner and operator of the Website. If you need to contact us for any reason related to this Privacy Policy or your use of the Website, please contact us at the following email address: lia@shopwickandvine.com
Data Retention
We will retain your information for as long as needed to provide you services, or otherwise as is reasonable and customary given the nature of the relationship you have with Wick & Vine. We may need to retain certain information for record keeping purposes, and there may also be residual information that will remain within our databases and other records, which will not be removed from such locations. Otherwise, we will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We have a data retention and destruction plan that dictates the policies and procedures related to deletion and/or destruction of all information/data
Third Party Contractors and Other Data Processors
We may appoint subcontractor data processors as required to deliver the services, such as, without limitation, IT systems or software providers, IT Support service providers, and document and information storage providers, who will process PII on our behalf and at our direction. We conduct an appropriate level of due diligence and put in place contractual documentation in relation to any sub-contractor to ensure that they process PII appropriately and according to our legal and regulatory obligations.
Privacy Policy Acknowledgement
By visiting this Website, you are accepting the terms of this Privacy Policy. Any external links to other websites are clearly identifiable as such, and we are not responsible for the content or the privacy policies of these other websites.
Thank you for your overwhelming support. We hope to be restocked come January!
Your Friends at Wick & Vine.